Volve Technologies AS (“Volve”, “we”, “us”) is a software company registered in Norway. Company registration number: 931997335. Registered address: Holgerslystveien 10 J, 0280 Oslo, Norway.
These terms apply when you use the Volve platform or the Volve app for Microsoft Teams (together, the “Service”). They also apply to the Volve website at volvetech.com. If you use the Service on behalf of a Customer, that Customer’s agreement with Volve governs your use.
Volve is an AI-powered software-as-a-service platform for the construction industry. It is designed to assist and improve key decision-making processes, including tender evaluations and contract analysis, through the review of complex documents.
The Service supports your decisions. It does not make them for you.
The Service is provided to organisations (“Customers”) under Volve’s Standard Terms of Sale, which include a Data Processing Agreement (“DPA”). Volve sends the Standard Terms of Sale to each Customer before an engagement starts, and access to the Service is given once they are agreed. These Terms of Use do not replace them.
Fees, subscription terms, usage limits and support are set out in the Standard Terms of Sale. People who use the Service for a Customer (“Users”) must follow these terms and the Customer’s agreement. If these terms conflict with a signed agreement, the signed agreement applies.
Documents you send to Volve outside a customer agreement, for example for a free tender analysis, are handled in confidence and on the terms shown where you submit them.
The Volve app for Microsoft Teams shows the Volve platform in a tab inside Microsoft Teams, so your team can work with its tenders and contracts without leaving Teams. It is for Users of Customers with an active Volve agreement, and it uses the same Volve account, permissions and data as the web version.
You sign in with your organisation’s account. Volve uses the sign-in details Microsoft provides, such as your name, work email address and tenant, only to identify you and your organisation and to give you access. The app does not read your Teams chats, channel messages, calls or files.
Your organisation’s Microsoft 365 administrator decides whether the app can be installed and who can use it. Microsoft Teams, Microsoft 365 and Microsoft Entra are Microsoft products, and your use of them is governed by your agreement with Microsoft. Microsoft is not a party to these terms and is not responsible for the Volve app or the Volve platform.
Each User has a personal account linked to a work email address. Keep your sign-in details secure, and tell your organisation’s administrator if you think your account has been misused.
The Service is for the Customer’s internal business purposes only. You must not share access with, sublicense or resell the Service to anyone outside your organisation, use it in a way that is harmful, illegal or dishonest, or attempt to gain unauthorised access to the Service.
You are responsible for having the right to upload the documents you use in the Service, including third-party licensed material such as contract or technical standards. Volve uses such material only to provide the Service to you, and it is not used for training. The Service does not need special categories of personal data, such as health information. If you upload them, you do so at your own responsibility.
You keep full ownership of the documents and other data you upload to the Service and of the results Volve generates from them (“Customer Data”). Volve processes Customer Data to provide the Service to you. For personal data in Customer Data, Volve acts as your data processor under the DPA.
Customer Data is stored and processed in the EU/EEA by default. Volve uses third-party AI models. They receive only the excerpt needed for each task, not whole documents, and Volve’s agreements with the providers prohibit them from training on Customer Data.
Volve may use anonymised and aggregated information to improve the Service and Volve’s own specialised models, only as permitted by your customer agreement. This never identifies you or any project, tender, contract or transaction, and it does not extend to your own commercial information, such as bid prices, margins and bid strategies. Volve does not share identifiable Customer Data with third parties without your consent, other than with sub-processors engaged under the DPA. Volve treats Customer Data as confidential.
The Service uses AI. Its outputs, including bills of quantities, analyses and comparisons, are an aid to your own judgement and do not replace it. They are not legal, engineering, commercial or financial advice. Each finding links to its source in your documents, so that you can review and verify it before you rely on it. You remain responsible for the decisions you make using the Service, including decisions on pricing, bids and tenders.
Volve and its licensors own all intellectual property rights in the Service. You keep the rights in your own content. Feedback and ideas you share about the Service are not confidential, and Volve may use them freely to improve the Service. This does not apply to Customer Data.
The Service evolves, and Volve may update, change or remove features. During a running subscription term Volve will not materially reduce the core functionality of the Service, and will give reasonable advance notice of any material change to it. The Volve app for Microsoft Teams may be updated as Microsoft Teams changes.
Volve provides the Service with reasonable skill and care, consistent with industry standards for AI-based enterprise software. Otherwise the Service is provided “as is”, without warranties of any kind. Volve is not liable for indirect or consequential losses.
Volve’s total liability, and its limits, are set out in the Standard Terms of Sale. Nothing in these terms limits liability for fraud, wilful misconduct or gross negligence, or any liability that cannot be limited by law.
Your right to use the Service ends when the customer agreement ends. Volve then returns or deletes Customer Data at the Customer’s choice, as set out in the DPA.
How Volve handles personal data on its website and in its own business is explained in our Privacy Policy. Personal data in the Volve platform is handled under the Standard Terms of Sale and the DPA. Our security practices are described in our Trust Centre.
These terms are governed by Norwegian law. Any disputes are subject to the exclusive jurisdiction of the courts of Oslo, Norway.
We may update these terms. The date at the top of this page shows when they were last changed. Where changes are material, we will notify Customers directly by email or in the Service.
Questions about these terms or about privacy: privacy@volvetech.com. Volve Technologies AS, Holgerslystveien 10 J, 0280 Oslo, Norway.